Pricing · sales-led

Three tiers. Every line item visible.

We do not show one number and surprise you with another at checkout. The 12-month setup financing is built into the monthly bill, so your first invoice matches your second. Final numbers on your proposal may differ — Oksana adjusts to scope.

Starter

Starting at $1,100 / month

A single AI receptionist for one phone line. Right for a solo operator or a small office that wants every call answered.

Subscription tariff: $800.00
Setup fee, 12-month split: $150.00
Maintenance + tuning: $150.00
Monthly total: $1,100.00
Setup fee total (financed): $1,800.00
12-month contract value: $13,200.00
Voice overage (after included minutes): $0.25 / min

1 AI receptionist, available around the clock (no human SLA)
1 dedicated phone number
500 voice minutes / month
Up to 3 teammates on the dashboard
Connect to one CRM (HubSpot, Salesforce, Pipedrive, GHL, Zoho)
TCPA + NY-statute aware out of the box

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Growth

Starting at $2,000 / month

Two AI assistants, two lines, more minutes. Right for a multi-location business or a growing service operation.

Subscription tariff: $1,500.00
Setup fee, 12-month split: $250.00
Maintenance + tuning: $250.00
Monthly total: $2,000.00
Setup fee total (financed): $3,000.00
12-month contract value: $24,000.00
Voice overage (after included minutes): $0.22 / min

Up to 2 AI receptionists
2 dedicated phone numbers
1,500 voice minutes / month
Up to 10 teammates on the dashboard
Up to 2 CRM integrations
Per-team-member call routing rules
Priority response from the VoiceLab tuning team

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Scale

Starting at $3,300 / month

For multi-location and high-volume operations. Custom system prompts per location, larger minute pool, dedicated success engineer.

Subscription tariff: $2,500.00
Setup fee, 12-month split: $400.00
Maintenance + tuning: $400.00
Monthly total: $3,300.00
Setup fee total (financed): $4,800.00
12-month contract value: $39,600.00
Voice overage (after included minutes): $0.20 / min

Up to 5 AI receptionists
Up to 5 dedicated phone numbers
4,000 voice minutes / month
Up to 25 teammates on the dashboard
Unlimited CRM integrations
Custom integrations & per-location prompts
Dedicated success engineer
Quarterly business review

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The fine print, plainly.

12-month term, billed monthly. Cancel before the renewal date through your account settings or by emailing billing@voicelabnyc.com (Terms §7). The financed portion of the one-time setup fee is payable across the term and remains owed if you cancel early; it is billed on the final invoice.
Auto-renewal (NY GBL §527-a). Your subscription renews at the end of the term at the then-current rate unless you cancel first. Before the term ends we email a renewal reminder stating the renewal price and the date it takes effect, so you can cancel before it renews. Full terms in the Terms of Service §7.
No charge until your contract is signed. The /apply form is a free intake. Oksana scopes the deal, sends an itemized proposal, and you pay only after you sign. No card on file during scoping.
Per-call overage is real, not theoretical. Each tier includes a generous voice-minute pool sized to a typical month at the matching business size. Over the pool, you pay the per-minute rate above. The dashboard surfaces consumption daily.
Refunds. Refund eligibility is governed by the Refund Policy. We do not pro-rate partial months except where required by law.

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