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VoiceLab

How it works · sales-led, concierge-onboarded

From application to live receptionist in two weeks.

VoiceLab is not a self-serve voice tool. Every customer goes through a custom setup — system prompt, contacts, phone porting, integration — performed by our team. You ship product; we ship voice.

Application form with a pen, marking the start of the VoiceLab intake.
1. Apply
A scoping call: phone receiver beside a checklist of business questions.
2. Scope
A signed proposal document with itemized line items.
3. Sign
A phone ringing live, every call captured — the assistant in service.
4. Go live
  1. 1

    Apply · Today

    Leave your name — 30 seconds.

    Name, business, and how to reach you — that is the whole form. A real person on our team reads every application, no automated triage. Everything about your setup gets discussed on the call, not typed into a form.

  2. 2

    Scope · 1–3 days after applying

    A 30-minute scoping call with Oksana.

    We walk through how the assistant will answer, what it will say, and what it will refuse to say. We map your CRM. We listen to a real call recording or two. We surface anything that would block compliance (TCPA, NY GBL, voiceprint handling under the NY SHIELD Act, HIPAA Mode if applicable).

  3. 3

    Sign · 3–7 days after scope

    Itemized proposal + 12-month contract.

    You receive a proposal with every line item visible — subscription, setup, maintenance, per-call overage, integration buildouts. Setup is amortized across the 12-month term so your first invoice matches your second. No card on file until you sign.

  4. 4

    Go live · 7–14 days after signing

    We do the setup. You hear it answer your line.

    Our team writes the system prompt for your business, imports your contacts, provisions or ports your phone number, scopes and builds the workflow integration you need, and runs the first week of tuning calls with you. Then we hand off the dashboard.

What “concierge setup” actually covers.

  • System prompt written for your business + tone
  • Voice selection + voice sample on your wordmark
  • Phone number provisioned or ported from your carrier
  • Hours of operation + holiday calendar configured
  • Call routing rules + after-hours escalation
  • Recording disclosure language reviewed for your state
  • Contacts imported from your existing CRM
  • Integration to one of HubSpot / Salesforce / Pipedrive / GHL / Zoho
  • First week of live tuning calls with our team listening in
  • TCPA + NY GBL §349 consent + DNC ledgers configured
  • Dashboard walkthrough for your team
  • Optional: industry-specific compliance review (medical, legal)

Ready to start?

The application takes about 30 seconds. A real person replies the same business day.

Start an application →